Refund policy

For safety and quality reasons, we do not accept physical returns; however, eligible purchases are covered by our 30-day Satisfaction Guarantee. You may request a refund within thirty (30) days of purchase by emailing support@getknowbody.com with your name, order number, and purchase date. Shipping and handling fees are non-refundable. We reserve the right to deny refunds in cases of suspected fraud, abuse, or excessive return activity, except where prohibited by law.

a. Refund Processing

Once received and reviewed, refunds will be processed within a reasonable timeframe and returned to your original payment method.

b. Modifications

We reserve the right to modify or discontinue the Return & Refund Policy, Satisfaction Guarantee at any time, subject to applicable law.